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Analisis faktor peringkat kedua terhadap prinsip-prinsip pengurusan kualiti

Lim, Kong Teong, and Tang, Swee Mei, (2008) Analisis faktor peringkat kedua terhadap prinsip-prinsip pengurusan kualiti. International Journal of Management Studies, 15 (1). pp. 143-159. ISSN 0127-8983

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Official URL: http://ijms.uum.edu.my/index.php?option=com_phocadownload&view=category&id=4:ijms-vol.-15-no-1.-june-2008&Itemid=12

Affiliations

Universiti Utara Malaysia, College of Business
Universiti Utara Malaysia, College of Business

Abstract

Kajian empirikal ini menggunakan analisis faktor peringkat kedua, untuk menguji sama ada set prinsip-prinsip pengurusan kualiti yang disintesiskan daripada falsafah guru kualiti serta kerangka anugerah kualiti dan system pengurusan kualiti, secara bersama dapat membentuk satu faktor peringkat lebih tinggi yang boleh dinamakan “TQM”. Atur cara komputer LISREL 8 (Jöreskog & Sörbom, 1993) telah digunakan untuk menganggar dan menilai kebagusuaian model faktor peringkat kedua yang dikemukakan dengan menggunakan data tinjauan yang diperoleh daripada jabatan pendidikan yang dipilih secara rawak daripada sepuluh buah universiti awam tempatan di Malaysia. Keputusan analisis menunjukkan kesesuaian yang boleh diterima antara model kajian dengan data, dan menyokong kewujudan perhubungan peringkat kedua di antara prinsip-prinsip pengurusan kualiti.

ABSTRACT
This empirical study uses second-order factor analysis to test whether a set of quality management principles, synthesised from quality gurus’philosophies and prominent quality award and quality management system frameworks, together constitute a higher-order factor that may be termed
Total Quality Management (TQM). Using survey data collected from educational departments selected randomly from 10 public universities in Malaysia, the LISREL 8 computer program (Jöreskog & Sörbom, 1993) was used to estimate and evaluate the goodness of fit of the proposed secondorder
factor model. The results indicated that the proposed model fits the data adequately, and support the existence of second-order relationship among the quality management principles, adequately, and support the existence of
second-order relationship among the quality management principles.

Item Type:Journal
Additional Information:Formerly known as Jurnal Analisis
Keywords:TQM; Total quality management, prinsip-prinsip pengurusan kualiti; pendidikan.
Subjects:H Social Sciences, Economics, Sociology
ID Code:10645

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