Workplace competencies: employers' expectations of information professionals Working in the Malaysian multimedia supercorridor (MSC)status companies
Norliya Ahmad Kassim, (2005) Workplace competencies: employers' expectations of information professionals Working in the Malaysian multimedia supercorridor (MSC)status companies. In: International Conference of Office Management and Technology, 12-13 July 2005, Sunway Lagoon Resort Hotel, Petaling Jaya.
Unversiti Teknologi Mara, Faculty of Information Management
This study investigates the employers’ expectations of the key competencies (i.e., skills and knowledge) of information professionals working in the Multimedia Super Corridor (MSC) status companies in Malaysia. Fifty-seven competencies variables formed the basis of a survey instrument using a seven-point interval scale. Respondents were asked to indicate the level of importance on the required competencies. The instrument was mailed to the 360 MSC status companies. A total of 125 (35%) returned the questionnaire. Mean ranking and descriptive statistics were used in the analysis of data using the SPSS version 11.0. The respondents were divided into three groups based on their core activities, namely: (a) System Integration (SI), (b)Creative Multimedia Cluster (CMC), and (c) Internet-based Business (IBB). Both the SI and the CMC group had a common agreement in rating management skills as the most important competency. The IBB group had rated knowledge management as the most important competency. The findings will be useful for curriculum planners involved in education and training of information professionals in the Faculties and Departments of Information Science and other IT-related faculties, employers of the MSC status companies, the Multimedia Development Corporation, other training companies, and students who aspire to work in the MSC organisations.
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