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Measurement and analysis of web portal's performance: a case study in UUM

Rahela Abdul Rahim, and Haslinda Ibrahim, and Sharipah Soad Syed Yahaya, and Khairini Khalid, (2010) Measurement and analysis of web portal's performance: a case study in UUM. Journal of Quality Measurement and Analysis (JQMA), 6 (1). pp. 17-22. ISSN 1823-5670

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Official URL: http://pkukmweb.ukm.my/~ppsmfst/jqma/

Affiliations

Universiti Utara Malaysia. College of Arts and Sciences
Universiti Utara Malaysia. College of Arts and Sciences
Universiti Utara Malaysia. College of Arts and Sciences
Universiti Utara Malaysia. College of Arts and Sciences

Abstract

The main objective of this study is to develop a generalised system-level model based on queuing system at a system level point of view of web server performance for UUM web portal. A system level performance model views the system being modelled as a ‘black box’ where only the arrival rate and service rate are considered. It is important in order to measure Web server performance metrics such as server utilisation, average server throughput, average number of packet in the server and mean response time. This study refers to infinite population and finite queue. It is a suitable model because it is easy to define and fast to interpret the results yet still represents the real situation.

[Objektif utama kajian ini adalah untuk membangunkan model aras-sistem teritlak berasaskan sistem giliran pada aras sistem untuk menilai prestasi pelayan sesawang yang digunakan ketika mengakses portal sesawang UUM. Model menggambarkan sistem sebagai ‘kotak hitam’ dengan hanya kadar ketibaan pelanggan dan kadar layanan dipertimbangkan. Ini penting bagi mengukur nilai metrik prestasi pelayan portal sesawang seperti kadar penggunaan pelayan sesawang, purata paket yang dihasilkan bagi setiap pelayan sesawang dan purata masa sambutan. Kajian ini merujuk kepada populasi yang tidak terhingga dan giliran yang terhingga. Ia merupakan model yang sesuai digunakan kerana kepantasan dan kemudahan dalam pentafsiran keputusan tetapi masih menggambarkan keadaan sebenar].

Item Type:Journal
Additional Information:Translated title: Pengukuran dan Analisis Prestasi Portal Sesawang: Suatu Kajian Kes di UUM
Keywords:Queuing system; generalised system model; web portal [sistem giliran; model sistem teritlak; portal sesawang]
Subjects:Q Science, Computer Science
T Technology, Engineering
ID Code:11255

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