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An Evaluation Of Internet Banking Sites In Islamic Countries

Balachandher Krishnan Guru, and Bala Shanmugam, and Nafis Alam, and Perera, Corrine J., (2003) An Evaluation Of Internet Banking Sites In Islamic Countries. Journal of Internet Banking and Commerce, 8 (2).

Full text not available from this repository.

Official URL: http://www.arraydev.com/commerce/JIBC/0311-01.htm

Affiliations

Multimedia University
Monash University Malaysia
Multimedia University

Abstract

Banks, worldwide are now moving rapidly to an era of technological change. Customers are exposed to various options available in the internet banking websites such as online banking, transfer funds, creation of new banking products and etc. While many banks especially in Europe and the U.S have adopted internet banking, this study shows that the majority of Islamic countries are still in the early stages of developing internet banking. Only some Islamic banks in the Middle East have well-developed internet banking websites for the convenience of their customers. However, since they are still in the infancy stage, there is still room for improvement. Evidence shows that Islamic countries are moving steadily towards internet banking. Given time, Islamic banks may one day stand along their conventional counterparts in the field of internet banking.

Item Type:Journal
Keywords:Not provided
Subjects:H Social Sciences
ID Code:1866

Adek, Awang (1999), “Islamic Banking System-State and Development in Malaysia” Paper presented at the International Conference on Islamic Economics in the 21st Century, Kuala Lumpur, August, 1999.

Diniz, Eduardo (1998), “Web banking in USA” Journal of Internet Banking and Commerce, Vol.3, No.2, June, 1998

Jasimuddin, Sajjad M. (2001), “Saudi Arabian Banks on the Web” Journal of Internet Banking and Commerce, Vol.6, No.1, May, 2001

Vijayan, P. and Shanmugam, Bala (2003), “ Service Quality Evaluation of Internet Banking in Malaysia” Journal of Internet Banking and Commerce, Vol.8, No.1, June, 2003

Khaf, Monzer (1999), “ Islamic Banks at the Threshold of the Third Millennium” http://www.kahf.net/English/isbanks.html, gleaned on 2nd August 2003.

Southwell, Matthew (2003), “Aspidex targets e-banking in the Middle East” http://www.itp.net/features/100801492894840.htm

Sullivan, Richard J. (2001), “ Performance and Operations of Commercial Bank Web Sites.’ The Federal Reserve Bank of Kansas City, Financial Industry Perspectives 2001.

[1] E-Strategies White Paper: E-Banking in the Arab Middle East, March 2001, The Economist Intelligence Unit (EIU).

[2] Internet Banking in the Gulf, December 2000, Moody's Investors Service

[3] E-Strategies White Paper: E-Banking in the Arab Middle East, March 2001, The Economist Intelligence Unit (EIU).

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