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Knowledge Management (KM) Framework for Representing Lessons Learned System for Communities of Pract

Mohd. Nazir Ahmad Sharif, and Kamaruddin Malik Mohamad, and Rose Alinda Alias, and Shamsul Shahibudin, and Nor Hidayati Zakaria, (2004) Knowledge Management (KM) Framework for Representing Lessons Learned System for Communities of Pract. Malaysian Journal of Computer Science, 17 (1). pp. 1-12. ISSN 0127-9084

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Official URL: http://mjcs.fsktm.um.edu.my/detail.asp?AID=283

Affiliations

Universiti Teknologi Malaysia

Abstract

Organisations worldwide are using techniques and technologies to better manage their knowledge. Their objective is to improve the quality of knowledge sharing by exploiting tacit and explicit knowledge of successes and failures. The requirement to record, reference and access lessons learned to support teaching operations and exercises is mainly important to lecturers in Institutes of Higher Learning. Lessons learned are typically short descriptions of specific experiences that may have future applicability in similar situations. In general, this paper proposes a KM adapted model for representing Lessons Learned System (LLS) Framework. The model was derived by mapping the Nonaka’s KM model [1] with the Lessons Learned processes that are adapted from Weber [2]. Finally, based on this model, the main features of LLS were defined and a prototype of LLS was developed. The prototype of LLS is used to illustrate the features of LLS and to demonstrate how it can be used to access Lessons Learned in order to support Communities of Practices (CoP) in Institutions of Higher Learning. LLS is a web-based application developed using WAMP which is an open source software suite comprising of Apache server, MySQL database and PHP programming for Windows operating system.

Item Type:Journal
Keywords:Knowledge Management, Communities of Practice, Lessons Learned Process, Lessons Learned System
Subjects:Q Science
ID Code:387

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