Author, Subjects, Keywords

Cited Author

 

 
   » By Author or Editor
 » Browse Author by Alphabet
 » By Journal
 » By Subjects
 » Malaysian Journals
 » By Type
 » By Year
 » By Latest Additions
 
 
   » By Author
 » Top 20 Authors
 » Top 20 Article
 » Top Journal Cited
 » Top Article Cited
 » Journal Citation Statistics
 » Usage Since Sept 2007


 
 
 

Login | Create Account

Comparative Study Between Auto Takaful and Auto Insurance Purchasing Behaviour Among Malaysian Undergraduates

Asmak Ab Rahman, and Nor Aini Ali, and Azizi Che Seman, and Wan Marhaini Wan Ahmad, (2008) Comparative Study Between Auto Takaful and Auto Insurance Purchasing Behaviour Among Malaysian Undergraduates. Jurnal Syariah, 16 (1). pp. 75-88. ISSN 0128 - 6730

[img]
Preview
PDF - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
327Kb

Affiliations

University of Malaya. Academy of Islamic Studies. Dept. of Shariah and Economics
University of Malaya. Academy of Islamic Studies.Dept. of Shariah and Economics
University of Malaya. Academy of Islamic Studies. Dept of Shariah and Economics
University of Malaya. Faculty of Business and Accountancy. Dept. of Finance and Banking

Abstract

In 1984, the Malaysian insurance industry was liberalized to allow for the introduction of Islamically accepted insurance products known as takaful. Among the popular products was the Islamic auto insurance more commonly known as Islamic auto takaful. Given a choice of conventional and Islamic auto insurance the paper attempts to look at the purchasing behaviour of Malaysian undergraduates including the choice of takaful/insurance operator and the purchasing decision-maker. To understand their choices, their perception towards the determinants of selection is also investigated. Undergraduates are chosen because the size and wealth of their market provides excellent opportunities for takaful companies. Based on a survey of 537 respondents in a local university, we found that parents were primarily responsible for the premium payment and, among those who pay themselves, the majority chose conventional auto insurance. Overall, the undergraduates are of the opinion that auto insurance is better than auto takaful in all factors that influence selection – services delivery, services provision, reputation, electronic services and convenience. But, when religiosity was factored in, the Muslim undergraduates ranked it as the top item that makes a difference between auto takaful and insurance, thus showing their possible shift to takaful in the future. Furthermore, this study also shows that there is a tendency among the students to choose auto takaful for their next renewal.

Item Type:Journal
Additional Information:This article is based on a research conducted in 2006 and funded by the University of Malaya (F0386/2005B).
Keywords:Auto Takaful, Auto Insurance, Takaful, Auto Purchasing Behaviour, Islamic financial system, Insurance, Islamic
Subjects:H Social Sciences, Economics, Sociology
B Philosophy. Psychology. Religion, Islam
ID Code:7227

Almossawi M., (2001), “Bank Selection Criteria Employed by College Students in Bahrain: An Empirical Analysis”, International Journal of Bank Marketing, vol. 19 (13), pp.115-125.

Bond A & Stone M (2004), “How the Automotive Insurance Claims Experience Affects Customer Retention”, Journal of Financial Services Marketing, vol.9,(2), pp.160-171.

Childers T L & Ferrel O C (1981), “Husband-Wife Decision Making in Purchasing and Renewing Auto Insurance”, Journal of Risk and Insurance, vol. 48 (3), pp. 482-493.

Esho N, Kirievsky A, Ward D and Zurbruegg R (2004), “Law and the Determinants of Property-Casualty Insurance”, Journal of Risk and Insurance, vol. 71 (2) (June) 265-83.

Gerrard P. and Cunningham J.B. (1997), “Islamic banking: A Study in Singapore”, International Journal of Bank Marketing, vol.15 (6), pp.204-216.

Gerrard P. and Cunningham J.B. (2001), “Singapore’s Undergraduates: How They Choose Which Bank to Patronize”, International Journal of Bank Marketing, vol.19 (3), pp.104-14.

Haron S, Ahmad N and Planisek S L (1994), “Bank Patronage Factors of Muslims and Non-Muslims Customers”, International Journal of Bank Marketing, vol. 12(1), pp.32-40.

Lock L H (1997), “The Insurance Industry in Malaysia”, A Study in Financial Development and Regulation, Oxford University Press, Kuala Lumpur.

Markowitz M A, Gold M and Rice T (1991), “Determinants of Health Insurance Status Among Young Adults”, Medical Care, Jan. 29 (1), pp. 6-19.

Moustafa A T, Hopkins C E and Klein B (1971), “Determinants of Choice and Change of Health Insurance Plan”, Medical Care, Jan-Feb. vol. 9 (1), pp.32-41.

Sherden W A (1984), “An Analysis of the Determinants of the Demand for Automotive Insurance”, Journal of Risk and Insurance, vol. 51(1), pp. 49-62.

Stafford, Stafford and Wells (1998), “Determinants of Service Quality and Satisfaction in the Auto Casualty Claims Process”, The Journal of Services Marketing, vol. 12(6), pp. 426-40.

Repository Staff Only: item control page