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Communication Gap Analysis at Aerospace Manufacturing Company

Effendi Mohamad, and Rohana Abdullah, and Wan Hasrulnizzam Wan Mahmood, (2008) Communication Gap Analysis at Aerospace Manufacturing Company. Journal of Human Capital Development, 1 (1). pp. 21-27. ISSN 1985-7012

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Official URL: http://www.utem.edu.my

Affiliations

Universiti Teknikal Malaysia Melaka. Faculty of Manufacturing Engineering
Universiti Teknikal Malaysia Melaka. Faculty of Manufacturing Engineering
Universiti Teknikal Malaysia Melaka. Faculty of Manufacturing Engineering

Abstract

The objective of this research is to investigate the communication gap at the Aerospace Manufacturing Company by using semi-structured interview and focus group discussion technique. A standard report is also produced to overcome this communication issues by having each person in each level to review and report their standard operation to their subordinates regularly based on the decided frequency.

Item Type:Journal
Additional Information:The researchers would like to acknowledge the staff of Faculty of Manufacturing Engineering (FKP) of Universiti Teknikal Malaysia Melaka (UTeM) for providing the facilities in carrying out this study. The researchers also wish to thank the people who had given their support and help in finishing this study. Without their help, this paper will never be written.
Keywords:gap analysis, aerospace industry, communication
Subjects:H Social Sciences, Economics, Sociology
ID Code:8377

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