creators_name: Saidatul Akmar Ismail, creators_name: Halida Yu, creators_id: saidatulakmarismail@yahoo.com creators_id: halidayu@yahoo.com type: conference_item datestamp: 2007-08-20 15:08:51 lastmod: 2007-12-02 07:16:39 metadata_visibility: show corp_creators: Universiti Teknologi MARA, Faculty of Information Management corp_creators: Universiti Teknologi MARA, Faculty of Information Management title: Key Performance Indicators for School Resource Centre (SRC) Improvement. ispublished: pub subjects: Z full_text_status: none pres_type: paper keywords: Key Performance Indicators, School Resource Centers, Performance Indicators, Performance Measurement, Library Improvement, Library Effectiveness. abstract: The state-of –art of school resource centre (SRC) in Malaysian schools varies significantly. Some of them are well equipped, with standards that are comparable to the advanced SRC in the developed countries, while others are struggling to provide basic services. Several reasons are liable for the discrepancy, one of which is the inadequate benchmark or yardstick to guide the SRC on their standards. Employing key performance indicators (KPI) can be a starting point for the improvement of the state-of-art of SRC. Not much literature has been found to discuss the KPI in school library in Malaysia. So little is known about whether or not KPI has been employed in the SRC. There are, however, numerous guidelines and manuals available for setting up a school library, such as those from IFLA, and some locally prepared guidelines such as Garis Panduan Pemarkahan dan Penggredan and Fail Kuasa (2006). However, merely having guidelines is still not sufficient to ensure an efficient and capable library operation. The performance of library operation needs to be measured objectively based on the proposed KPI. This paper discusses the idea of introducing KPI in school libraries in such a way which the KPI scheme is used to promote school libraries’ improvement, to have informed operation decisions, and thus, to monitor progress towards target. Since the Malaysian education system is experiencing rapid educational reform, the demand of SRC as one of the learning support facilities is increasing. Among the key areas of concern are information resources, information services, learning environments, and administration climate. For a start, the SRC management could choose to adopt the PKPA (2/2005) guidelines to establish KPI and to implement performance measurement. Therefore, KPI could act not only as management tool, but also as strategic driver to the school administration on the functionality of school library. date: 2007-06-26 date_type: published publisher: Library & Information Science Unit, Faculty of Computer Science & Information Technology, University of Malaya Kuala Lumpur pagerange: 211-222 event_title: Building An Information Society For All: Proceedings of the International Conference on Libraries, Information and Society, ICOLIS 2007 event_location: Armada Hotel, Petaling Jaya, Malaysia. ISBN 9789834349103 event_dates: 26-27 June 2007 event_type: conference refereed: TRUE issn: 978-983-43491-0-3 referencetext: Bahagian Teknologi Pendidikan (BTP). 2001. Laporan Pelaksanaan Pusat Sumber Sekolah (PSS) Tahun 2001 (2001). (unpublished), Kuala Lumpur: Bahagian Teknologi Pendidikan, Kementerian Pendidikan Malaysia. Creelman, David. 2007. Interview with David Parmenter. 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If you are not managing your business through your KPIs then maybe you’re not managing. February 9, 2007. Available at: http://davidparmenter.com/files/article-managing-through-kpis.pdf The Smart School Roadmap 2005-2020: An Educational Odyssey. 2005. Available at: www.msc.com.my/smartschool/downloads/roadmap.pdf Zaiton Osman and Sharipah Hanon Bidin. Accontability in Library Management: Issues and Strategies for the 21st Century. Kekal Abadi 23, no.1 (2004):1-14. citation: Saidatul Akmar Ismail, and Halida Yu, (2007) Key Performance Indicators for School Resource Centre (SRC) Improvement. In: Building An Information Society For All: Proceedings of the International Conference on Libraries, Information and Society, ICOLIS 2007, 26-27 June 2007, Armada Hotel, Petaling Jaya, Malaysia. ISBN 9789834349103.