%A Zaiton Osman %A Sharipah Hanon Bidin %J Kekal Abadi %T Accountability In Library Management: Issues And Strategies For The 21st Century. %X The issue that has been plaguing library managers is one of lack of credibility - of not being able to demonstrate their relevance to their organisations, of not being able to convince their organisations that their libraries are integral to the achievement of organisational goals. Playing a peripheral role has relegated librarians to being second class citizens in their own organisations. Against such odds, librarians need to cope with the changes and challenges in the form of ICT, globalisation, lifelong education, knowledge management, etc. Library managers need to devise strategies that would provide libraries with the competitive edge in the information delivery business despite the competition posed by computer and knowledge management companies and other professionals. Library managers must be held accountable for the non-performance of their libraries. %N 1 %K SWOT analysis. %P 1-14 %V 23 %D 2004 %I Library, University of Malaya %L myais673